CASETRUST FOR EDUCATION

The Case Trust for Education accreditation scheme was launched by Consumers Association of Singapore (CASE) to endorse private schools that provide good student welfare and exhibit sound business practices. It is aimed at enhancing the confidence of students and their parents in the quality of education in Singapore.

Case Trusted schools are deemed to demonstrate trustworthiness and professionalism and have put in place proper systems and practices to look after the welfare and interest of the students.

Part of the accreditation requires schools to implement the Student Protection Scheme which involves subscription to either the ESCROW or the NTUC Income Insurance Scheme. RTRC Asia has taken up NTUC Income Insurance Scheme.

More information on Case Trust can be found on the CASE website: http://www.case.org.sg/

STUDENT PROTECTION

• Student Protection Scheme (SPS)
  Student to RTRC ASIA can participate in the SPS which serves to protect the Student’s fees in the event that RTRC ASIA is unable to fulfill its obligations of conducting and completing the Course that the Student is enrolled.
  
  Our Student Tuition Fee Insurance Scheme with NTUC Income indemnities students for their tuition fees paid in advance under these circumstances: i) In the event that the PEO is not able to continue operations due to insolvency and / or regulatory closure; ii) if the PEO fails to pay penalties or return fees to the student arising from judgments made by the Singapore courts; and iii) in the event upon death or total permanent disability of the student.
  
  All International Students must sign up for the SPS, whereas Local Students can choose to participate in the SPS.
  
  Sample of the approval of NTUC Income Insurance Scheme

• Standard Student Contract
  The prospective student will enter into the Standard Student Contract. The Standard Student Contract is a legal document that ensures rights and conditions between the Student and RTRC ASIA and it covers the following requirements:
1. Course details – including course title, pre-requisites, qualification awarded, course duration
2. Full details of all fees – tuition and non-tuition fees, additional fees and deposit
3. Participation in the Student Protection Scheme
4. Refund policies
5. Dispute resolution

All International Students must enter into the Student Contract. For Local Students, the Student Contract looks after the interest of both parties, especially so if the Local Student chooses to participate in the SPS.

CONFIDENTIALITY  

Student’s personal information and undertakes are solely for the purpose of completing course submission and will be keep in strict confidentiality. Student’s particulars are solely for the purposes of completing course submission.